The Box Office is available Tuesday-Sunday, 12pm-curtain. When not in performance, we can be reached Tuesday-Friday 12-5pm.
Please call ahead before making an in-person visit outside of a scheduled performance time.
We look forward to greeting you in person! Please call ahead to ensure our box office staff will be available to assist you in our Congdon Center. You can reach us at 610-644-3500 or tickets@peopleslight.org.
The Box Office is available Tuesday-Sunday, 12pm-curtain. When not in performance, we can be reached Tuesday-Friday 12-5pm.
Please call ahead before making an in-person visit outside of a scheduled performance time.
People’s Light has a variety of ticket types including subscription tickets (the best value), group tickets for groups of 10 or more, and single tickets. Visit our Tickets page for prices and more info.
We understand things can change quickly and unexpectedly. If you are unable to attend your scheduled performance, we offer exchanges to the same production for $5 per ticket up until the date of your performance. If you're a subscriber, you only have to pay that fee if you're exchanging your tickets after the date of your performance. Get in touch with the box office at 610-644-3500 or email us at tickets@peopleslight.org.
Please note, tickets cannot be exchanged between productions. In the case that you do miss your performance and do not reschedule, you can receive a tax letter upon request.
You will receive an email confirmation, as well as your tickets in the mail (if you've requested to have them sent via USPS) following your purchase. When you arrive at your scheduled performance, bring your tickets with you, or simply provide the name under which your tickets were purchased to pick them up at will call.
To purchase additional tickets, visit the will call desk at the location corresponding with your performance. There is a will-call location in both the Leonard C. Haas and the Steinbright stages.
If your performance is cancelled due to inclement weather or conditions out of the theatre’s control, the Box Office will notify you in a timely manner. In the days following the cancelled performance, the Box Office will contact you again to exchange your tickets to another performance of that production.
If a situation should arise where an illness or injury has impacted the ability for a specific performance or an entire production to go on as planned, the box office will be in touch with you directly to discuss next steps and additional options.
Giving your tickets to friends or family is a great way to make sure your tickets don’t go unused. You do not need to inform the Box Office unless you need to change the date or time. (Just make sure whoever is attending the performance knows what name the tickets are held under!)
If you order tickets by phone or in person, please inform the Box Office if anyone in your party requires accessible seating. These are reserved front row seats that are limited in number. We will strive to meet seating needs specified at the time of your ticket purchase, and accessible seating will always be prioritized. Please call the Box Office at 610.644.3500 if you have any questions or concerns.
All ticket sales are final, meaning that there are no refunds. However, you can donate your unused tickets in exchange for a tax letter. You can receive a tax letter by mailing in your unused tickets with a note specifying that you would like a tax letter.
Mail to: People's Light, Attn: Box Office, 39 Conestoga Road, Malvern, PA 19355.
The Box Office is available Tuesday-Sunday, 12pm-curtain. When not in performance, we can be reached Tuesday-Friday 12-5pm. During this time you may visit our campus to retrieve your tickets from the box office, located in the Congdon Center. Alternatively, you can pick up your tickets from the box office on the date of your first performance of the season.
When you arrive at your scheduled performance, you can bring your email confirmation with you, or simply provide the name under which your tickets were purchased.
If you have any questions or concerns about your tickets or selected dates, please reach out to us at tickets@peopleslight.org or 610-644-3500.
Yes, all our ticketing pages are secure. You can verify by noting the URL of those pages. Normally when browsing the web, the URL of any website (web page addresses) begins with the letters "http". However, over a secure connection the address displayed will begin with "https" - note the "s" at the end. When you click on the "Buy Tickets" link on any of our production pages and proceed to the shopping cart, the corresponding ticketing page is secure. Notice the change in the URL? It now begins with "https," meaning your ticketing transaction will be encrypted before being sent to our server.
A preview performance is an opportunity for the director, cast, and crew to fine-tune the show based on the response of a live audience. Often there will be slight adjustments made before critics are invited to attend on opening night.
There are no obstructed views in our theatres.
Yes! Check out our Ticket Discounts page for details.
We also offer two access performances throughout the run of each production as well as a relaxed performance. These specific performances are discounted to half-price. Our preview performances also feature discounted tickets. Check out our B seating in every performance for reduced priced seats.
Groups receive a discount on tickets purchased in bundles of 10+. Visit our group sales page to find out more.
We don't typically recommend bringing children under the age of 5, but every child (and every production) is different. Our holiday productions are well-suited for all ages but are not ideal for babies and infants. Each person attending a production, including a child, must have a ticket. We do offer a Relaxed Performance for each production, which is open to parents with infants and toddlers. Relaxed Performances provide a welcoming environment that lets all our patrons express themselves freely, without judgment or inhibition.
We have an age suggestion for every play performed here, which can be found on the webpage for each production. To learn more about specific themes or situations in a production, call the Box Office at 610.644.3500.
People’s Light is a casual environment. We do not adhere to a specific dress code other than requiring that you be fully clothed including shoes. We believe the most important thing is that you feel comfortable and enjoy the production. You may want to bring a sweater with you in case the theatre is chilly.
People’s Light has its own large and well-lit parking lot, located on our property, with plenty of spaces for both the Leonard C. Haas and Steinbright theatres. Parking at People's Light is always FREE.
We offer accessible parking and ADA-compliant restrooms throughout our campus. We provide front-row wheelchair seating in both the Leonard C. Haas Stage and the Steinbright Stage. If you order tickets by phone or in person, please inform the Box Office if anyone in your party requires accessible seating. Complimentary companion seats are available to patrons who require a paid Personal Care Attendant (PCA). Please contact the box office directly to reserve a PCA ticket. Visit the Accessibility section of our website to learn more.
Assisted Listening devices are available at the Will Call desk during all productions. For more information visit the accessibility page.
Our on-site restaurant, the Fern & Fable, is not currently open for regular business hours. Restaurant hours are limited due to private events at our venue, The Farmhouse at People’s Light. When the Fern & Fable is open for special dining experiences, reservations are required. Visit OpenTable for further availability information. Guests may also contact the restaurant by calling 610.647.1631 x158.
For regular dining hours, please consider visiting Joey Chops, a modern American steakhouse located 1 mile from People's Light's campus (a four-minute drive by car). Open for lunch and dinner with daily happy hours.
Dawn Koller, Farmhouse Sales & Events Manager
Phone: 610.647.1631 x156
- Absolutely NO photography or videography of the stage before, during, or after the performance.
- PLEASE turn off cell phones, wristwatch alarms and beepers for the duration of the show.
- Please be modest with your use of fragrances as some patrons may have allergies.
- Please wait until intermission or after the performance to discuss the show (even whispers carry!)
- If you have any complaints or comments about the show or your experience, please tell an usher or the House Manager on duty. We will be happy to address your concerns.
- You may want to bring a sweater or a light jacket in case the theatre is chilly.
We strive to begin performances on time. Seating latecomers is disruptive to our actors and audience members due to the intimacy of our theatres. Latecomers will be seated in easily-accessible seats at specific intervals determined in advance by the production’s director. We do not issue refunds to latecomers, although exchanges are available.
We strongly recommend you turn your cell phone completely off to prevent interference with our sound system and to ensure that no distracting noises accidentally occur.
Everything on the stage is protected by copyright law. Taking pictures, video or audio recording before, during, or after a performance is strictly prohibited.
If you need to leave during the performance please be as discreet as possible to limit the distraction to our actors and other theatre patrons. Once you are ready to go back into the theatre, please wait for the House Manager to direct you back to your seat. Please be aware that actors will occasionally use the aisles throughout certain productions. For the actors' safety, as well as your own, the House Management team will allow you to return to the theatre during a time that will avoid any harm to yourself or the actors.
Both the Steinbright Stage and the Leonard C. Haas Stage have concessions counters featuring coffee, soda, beer, wine, tea and water, as well as cookies, brownies, ice cream, candy, and gluten-free snacks. All relaxed performances are nut-free. And YES, you may bring your concessions with you into the theatre. Enjoy!
YES, you may bring your concessions with you into the theatre. Enjoy!
You can avoid the line by pre-ordering your concessions when you arrive to the theatre! Find a member of the House Management staff to help you make your intermission snack or beverage purchase. We accept debit cards, credit cards and cash.
If you’ve missed your scheduled performance, please call the Box Office at 610.644.3500. While we do not offer refunds for missed performances, we may be able to exchange you into another date and time as availability allows.
Our post-show discussions are called AfterWORDS and are held on Thursday evenings. Concessions will remain open during talkbacks. If additional AfterWORDS are scheduled, they will be listed on the production page for each play.
Smoking is not permitted in our theatres.
Photography, video, and audio recordings are strictly prohibited during performances in our theatres.
Patrons may use whichever restroom they are most comfortable in, and caregivers may enter any restroom to provide assistance.
All guns, weapons, or knives of any type, concealed or unconcealed, are prohibited at People's Light. Anyone who fails to comply with this policy will be asked to immediately leave the property.
